Comcast has not made a good impression thus far.

I have comcast cable and internet. They came and installed it two weeks ago, and it has barely worked since I got it. I had a technician come out this past weekend, and supposedly, he fixed the problem, but it was still not fixed. Anyway, yesterday I called Comcast to see if they could tell me the problem, or do something about it. I spent 10 minutes on the phone, and just as we were almost done setting up a solution, my fabulous cell phone cut out. So, I called back and got someone else. After explaining my problem again, he told me he had to transfer me to the internet help division. SO he put me on hold, and after waiting by some nice elevator music for a few minutes, I was connected. But to my surprise, it wasn't who I expected on the other end of the phone. It seems they'd connected me to some phone-sex line. It was really weird. They were telling me how much everything costs, and I could choose what I wanted, I just had to type in my credit card. I was flabbergasted! So, I hung up and emailed comcast. They emailed me back saying I needed to talk to a representative online. Eventually, after telling my story 5 times in an hour, I have been set up to have a technician come to the house again.

update: I left work for a while on friday to be home when the technician came, and after waiting until 2:00 to no avail, I went back to work. errr... they said he was running late, but hey, work doesn't wait. I rescheduled for Tuesday, but as it turns out now,I'll be out of town for a week.